Technology for better distress screening

We provide research-backed technology to make mental health distress screening easy, cost effective, and an added benefit for patients and medical providers.

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Our Solutions Research-backed technology for distress screening

CancerSupportSource® (CSS)

Web-based distress and depression screener validated with EMR integration

• When done correctly studies have shown dramatic results with compliance and patient health¹
• Adhering to depression screening protocols can reduce Emergency Department visits and hospitalizations²
• Identifying depressed cancer patients early and systematically can be an effective cost mitigation strategy³

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Evidence-based digital pediatric distress screener with EMR integration

• 97.7% of providers identified clinically important and otherwise unknown data from clinical report
• Providers indicate the measure is helpful in detecting suicidal ideation/self harm in patients aged 10-21
• 56.1% of providers changed care for the patient based on the provider report
  • 84% Additional discussion with patient and parent
  • 13% Made additional referrals they were not previously planning to make
  • 11% Other (changed med options, sleep/hygiene review, medication restart)

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What makes us stand out Key Features

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  Savings Advantages

  4 out of 10 cancer patients are at risk for significant depression. Identifying patients at risk for depression early is a cost mitigation strategy that aligns with key performance indicators.

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  Real-Time Results

  Immediate scoring and automated referrals streamlines clinic flow and decreases time staff need to spend grading papers and submitting referrals.

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  Reporting & Data Analysis

  Real-time raw data helps track trends and identify both barriers and successes for patients and care team. One click and all data downloads to excel for queries. PPS can also automate reports as needed from data.

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  Increased Efficiency

  Current work flow analysis will show too many hours devoted to distress screening. Streamlining and automating the process gets staff patient facing quicker. Identifying barriers to care through screening can increase adherence and communication with care team.

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  Patient & Provider Satisfaction

  Providers receive real time report showing patients main concerns and can address immediately. Patient feels heard, concerns validated and referrals are put in place. Improve HCAHPS scores and decrease readmissions and ED visits.

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  Remote Access & Trusted Content

  Providers can automate emails of screeners to patients at home with prescriptive cadence. Custom award-winning curated content provided by the Cancer Support Community education team allows for reviewed, current content and educational resources on demand for patients.

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  Accreditation Standards

  The Cancer Support Source® is approved by the American College of Surgeons Commission on Cancer to fulfill standard 5.3 for distress screening. The Cancer Support Source® has also been recognized by the Center for Medicare & Medicaid Innovation (CMMI) as an approved depression risk scale to meet the Oncology Care Model OCM-5 quality measure and OCM-6 measure for patient-reported experience of care. The Cancer Support Source® fulfills standards 1.4 for the Quality Oncology Practice Initiative (QOPI).

Make screening efficient and productive How It Works

1. 

   Initiate Screener

   Patient or Caregiver starts screener at the facility on web-enabled tablet or computer. Screens are prescriptive so the specific screen can be scheduled ahead of time. Tablet handed over to patient or caregiver for completion. (alternatively, the screener can be emailed to the patient at home for completion prior to clinic visit).

2. 

   Time for Completion

   Patient or Caregiver (depending on screen launched and the person taking it) answers brief screener (takes approximately 3-10 minutes.) Clicks submit once completed and several things happen simultaneously.

3. 

   Patient Resource Report

   Custom patient or caregiver resource report is generated based on answers to the screen. This can be printed out or emailed or both. (Report can be custom or can be static depending on facility choice). Local and National resources can be plugged in to populate.

4. 

   Provider Clinical Report

   Clinical/Provider report is generated to provide a real-time snapshot of patient or caregivers level of distress, whether they triggered risk for clinical depression or anxiety as also what are the things, they are most concerned about. Also, a side-by-side and graphed comparison of the previous screen is depicted. One-page immediate pdf clear picture of patient’s current distress level.

5. 

   Identify At-Risk Patient

   Patients who trigger risk for depression will have an immediate alert sent to the appropriate staff.

6. 

   Automate Response

   Referrals are automatically dispatched on a per-question basis to departments, individuals, or outside agencies as prescribed by hospital needs. Record of the status of referral is available in the dashboard to determine what has been resolved and by who.