Cancer Support Community @ Healthcare Partners
“Bringing value and revenue to your cancer center”
Unaddressed psychosocial needs of cancer patients are adversely impacting patient outcomes and cost of care and account for approximately 40% of medical care needs. Factors like food insecurity, access to healthcare, financial burden of care, lack of physical activity, behavioral health, education, social isolation & depression can predict the health culture of a community. Linking community and clinical services are vital to improve health outcomes. Compliance with treatment pathways are affected by transport, housing, food, gas and financial assistance. Developing processes to systematically address the social needs, primarily in screening as systematic are recommended. A bundled turn-key package that addresses all levels of psychosocial care along the cancer spectrum from diagnosis through survivorship or bereavement is the solution.
THE GOALS OF THE PRODUCT:
Better Cost Outcome
Improved Overall Health
Growth in Market Share
Enhanced Patient Experience and Return on Investment
FULFILL COMMISSION ON CANCER & OCM STANDARDS WITH BUNDLED HEALTHCARE PARTNERSHIP PROGRAM.
Vital analytics & reporting provided through the program allow for alignment with value-based care, population health initiatives & decreasing health care disparities. Components of the program help fulfill CoC and OCM accreditation requirements. Bundled options include the following turn key elements: education, support group and healthy lifestyle models, survivorship program, digital validated distress screening, clinical research accrual, kids support program, treatment decision making, genomic and genetic counsel, financial navigation, digital oncology family and community site, as well as optional consultation for quality improvement projects, magnet designation initiatives and additional reporting and research opportunities.
RECENT CASE STUDY RESULTS TO SHOW EFFICACY OF PARTNERSHIP ENGAGEMENT:
COST OUTCOMES CASE STUDY
Case study at UF Orlando Health Cancer Support Community:
2-year retrospective study of breast cancer patients at Orlando Health Cancer Support Community showed the following results as presented at NCCN March 2020 Conference.
The number of hospitalized days was 50% higher for patients who had not been screened with the Cancer Support Community CancerSupportSource distress screener.
Patients screened with the CSS distress screener had fewer emergency room visits.
Distress Screening using CancerSupportSource may affect health care cost utilization.
OVERALL HEALTH CASE STUDY
Case Study of the Cancer Support Community Cancer Transitions Program
Studies show the following overall improved health benefits for cancer survivors.
Helps fulfill COC standard 4.8
Less worry about the negative impacts of cancer (47% reduced their worry)
Better physical and social functioning (nearly all benefited from the program’s support)
More commitment to physical activity (57% increased their physical activity)
Improvements in fat related dietary habits (66% improved their dietary habits)
MARKET SHARE CASE STUDY
Case Study at Holy Name Hospital Cancer Support Community
Showed a year over year (2018-2019) program growth of 308 patients.
The study also showed that 45% of the patients who utilize the Cancer Support Service are Holy Name patients, 38% come from other New Jersey hospitals and 17% come from New York hospitals.
Patient’s would not have ever walked into the halls of Holy Name without the program and this has contributed to gain in market share.
In 2019 four patients who attended CSC Holy Name programs brought their healthcare needs from other hospitals to Holy Name based on their experience at the CSC center. This produced a downstream revenue growth of $78,000 for Holy Name.
RETURN ON INVESTMENT CASE STUDY
Case Study at Rocky Mountain Cancer Centers Cancer Support Community
9210 oncology patients were seen in 2019.
24,000 CSC at RMCC interventions during 2019.
3101 patient’s identified high risk for depression via screening in 2019. Depression predictor for higher healthcare costs by 113%.
$38,500 identified in downstream revenue from program engagement.
$1,067,500 in medical financial assistance procured to improve treatment adherence by addressing barriers like housing, transportation, food and utilities
$13,025 secured in new grants in 2019 for the program.
$2,600 insurance reimbursement received for advance care planning services
8 opportunities for conferences and community engagement in 2019
3 research publications done in program in 2019